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FREQUENTLY ASKED QUESTIONS

SPECIAL ANNOUNCEMENT: OneModelPlace.com & iStudio.com Acquisition

In May 2010, we proudly announced that OneModelPlace.com acquired iStudio.com. Both sites will continue to serve our members, and we have some exciting improvements coming up in the next few months.

While OneModelPlace.com is focused on models and photographers, iStudio.com expands to other talents such as actors, singers, choreographers, composers, and models that want to branch into the film industry. Aside from images, you can also present video and music on iStudio.com.

1. Why should I be on both OneModelPlace.com and iStudio.com?
The answer is simple: the more exposure you get, the more jobs you will land. Both sites have the capability of bringing you paid offers and photo shoot assignments by contacting members and responding to casting calls.

2. What does the acquisition of iStudio.com mean for OneModelPlace.com members?
As OMP members, you can continue to expect the high quality of service that you have received in the past. In addition, we will be working over the next several months to set up a free profile for you on iStudio, giving you additional exposure and job opportunities.

3. What does the acquisition by OneModelPlace.com mean for iStudio.com members?
iStudio.com will continue to provide you with a wide range of promotional tool and features. Along with modeling and photography, iStudio is gearing up to become more focused on acting, singing and performing artists, allowing them the chance to promote themselves online.

4. Will iStudio.com remain free?
Yes, iStudio.com will remain free.

5. Will iStudio.com members be able to get a membership on OneModelPlace.com?
If you are an iStudio model, you are entitled to a free Bronze membership on OMP, which will allow you to post 21 images on your portfolio. If you are an iStudio photographer or other member, you can get started on OMP with a Bronze membership for an annual $15 charge. All members of OMP are able to move up to higher memberships by clicking on the UPGRADE button at the top of the main home page. Note: In some instances, photographers and other members may be offered a complimentary membership upgrade on a case-by-case basis. You can submit your new OneModelPlace.com profile link for consideration via email at newseditor@onemodelplace.com -- please write "iStudio Member Submission" in the subject line.

6. Will OMP members automatically be signed up on iStudio.com?
Yes, this will happen over the course of the next few months.

7. Should I update both sites often?
Members are encouraged to update their accounts on both OneModelPlace.com and iStudio.com regularly, not only to keep their information and images current but to promote themselves to other members as well.

8. Should I upload the same photos on both sites?
You can upload the same images to both sites, but choosing to upload different photos will give your portfolios greater variety and open you up to more work offers.

Troubleshooting

 

Login


Upload Images
Email
Other

How To

 


Troubleshooting

 

Login

When I try to update my profile, the system asks me to login even though I already have

• Please check your system and update any necessary software. Recommended Browsers are Internet Explorer 8 or higher and Firefox 3 or higher.
• Make sure the URL (in the address bar of your browser) starts with http://www.onemodelplace.com.
• If the problem persists, delete cookies and temporary files. This will free up disk space and swap memory.

To delete cookies and temporary files, follow these steps:

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I can not login to my account


  • Make sure you have entered the correct username and password
  • Passwords are case sensitive, make sure Caps Lock is turned off
  • If you forgot your login, click the Forgot your Login? link on the Login Page
  • If you have been inactive for over a year your account may have been disabled. To reactivate your account visit:
    http://www.onemodelplace.com/member_activate.cfm
  • If none of the above apply, check your email for any administrative messages regarding access to your account. (Please reply to the same administrator who contacted you, to resolve the issue.)

Please be aware that non-model memberships must be paid. A minimum of $15 annually is required to be an active member on OMP. This allows us to verify users on the site.

To enjoy additional features you may purchase enhanced monthly or yearly subscriptions.

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Upload Images

Image Size and Type Recommendations

Image Size

Image Sizes for Web Delivery should be less than 50k (50,000 bytes) per image, with a recommended size of 35k (35,000bytes). This is the optimal delivery size for most full sized images. Images should ideally be no larger than 400x600 pixels portrait or 600x400 pixels landscape. Smaller widths are recommended for landscape orientations.

Images should be uploaded only in 72dpi. Images that are uploaded in 300 DPI (Dots Per Inch) will be approx 4 times larger in a browser than in your image editing application.

To avoid you're images being resized, displayed in-properly or deleted, we suggest that you following these guidelines:

NEW IMAGE UPLOAD GUIDELINES
Bronze Members
(21 images maximum)		 Silver Members
(81 images maximum)		 Gold Members
(151 images maximum)		 Platinum Members
(301 images maximum)		 Platinum Plus Members
(501 images maximum)
Pixel Size File Size Pixel Size File Size Pixel Size File Size Pixel Size File Size Pixel Size File Size
No longer than 800 pixels on the longest side Files should not be larger than 200K. JPG file format ONLY No longer than 800 pixels on the longest side Files should not be larger than 200K. JPG file format ONLY No longer than 800 pixels on the longest side Files should not be larger than 250K. JPG file format ONLY No longer than 1024 pixels on the longest side Files should not be larger than 500K. JPG file format ONLY No longer than 1024 pixels on the longest side Files should not be larger than 1MEG. JPG file format ONLY
Images that are out of specification in either size or dimension will be resized. We would recommend that you save your images as JPEG images (.jpg) and keep them under the size indicated for your membership level.


Content Guidelines
When uploading images please remember that OneModelPlace.com is a community of young teens as well as adults and as such ALL Adult oriented content (hustler style, or sexually explicit images, images showing genitalia, images involving sexual instruments, scenes depicting sex or extreme subjects etc.), are just not appropriate on the site and you should not attempt to upload them.

Nudity (glamour style etc.) and artistic nudity are wonderful art forms - they have and always will be very welcome on this site - they often show a models or photographers range and interest and are often a deciding factor in a photographers decision to work with a model or not, and visa versa. So it's fine to have nude images as part of a portfolio.

Remember - Please RATE your images appropriately - ALL images involving ANY form of nudity or see-through should ALWAYS be rated R. Light Fetish and Bondage images are subject to approval, and must also ALWAYS be rated R.

Since, content of an adult or sexually explicit nature is not welcome or appropriate on this site several things will occur if attempts are made to upload inappropriate images. The images will be deleted, the profile may be suspended or disabled, and access to upload images will be removed.
If you have any questions regarding what is appropriate or not send an email - kevyn@onemodelplace.com

Image Type
It is highly recommended that you upload jpeg images (.JPG files). Other file formats are generally much larger for the same image size because they do not employ any compression to the image. Two file formats that are not recommended are GIF Files and BMP files (the later is a windows native format and many Microsoft programs save this format as a default).
Images that are oversized will be resized by the Site Administrators. This often means that .gif and .bmp files end up very small looking because to reach the recommended file size the image will need far more shrinking than a .jpg file would.

Image Review
All images on OneModelPlace.com are reviewed by the Site Administrators. Please make sure that you read the image upload guidelines carefully, and pay particular attention to the image restrictions regarding appropriate content.

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How to Upload Images?


Be sure to follow the above recommendations before you upload images.
  • Login to OMP
  • Click on My Portfolio
  • Drop down to Add/Update Images
  • Use the Main Image Uploader or Classic Image Uploader (recommended)

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Why are my images being re-sized?

The system will resized large images based on you membership level, please refer to the Image Size and Type Recommendations and size you images accordingly.

For more info see Image Upload Guidlines

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I am having problems uploading images.

• Make sure your images are in JPEG format and sized properly.
• Fill out all the required information for each image you upload.
• Enable Java and disable your popup blocker.

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Why have my images rating changed?

Administrators will change the rating of an image if necessary. If you have repeatedly misrated images that should have been rated "R", all newly uploaded images will automatically be rated "R" by the system.

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My Upload Controls are unavailable. What happened?

This is due to uploaded content which is contrary to OMP Media Content Guidelines. If this is the case, you will receive an email from the administration with steps on how to resolve this issue. Please be sure to reply directly to the administrator who contacted you.

Please take a moment to review the OMP Media Guidelines before uploading any future content.

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Email

Why do I get email from the system?


OMP sends a variety of emails based on your preferences, including:
  • Job offers, referrals
  • New model or photographer in your area
  • Model or photographer traveling to your area of the country
  • Casting Calls via the CastBlaster™
  • Comment/Tag notifications

You are able to turn off most notifications, however, certain system messages and other important emails will still be sent to you. To manage your notifications:
  • Login to OMP
  • Rollover the Preferences tab
  • Select Email and Casting Preferences

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How to contact a model or other member on the site?


  • Login to the system
  • Go to the individual's portfolio
  • Click on the e-mail/booking link, a popup window will appear
  • Compose email & hit SEND IT, please read the Referral Guidelines before submitting

You can also send email referrals from within the search results, simply click the Email Link or letter icon in the mini profiles.

NOTE: Models cannot send referrals to other models.

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How to activate/use my personal OMP Email


Activate Email
OMP members (at the Silver level or higher) can set up their own personal email account on OneModelPlace.com. To set up and access your account:
  • Login to OMP
  • Click on My Portfolio
  • Drop down to Manage
  • Find Preferences on Right-Hand Side
  • Click on OMP Webmail and activate the account

You can send emails to members you desire to work with, to let them know you are interested in working together. Use the search to find members in your area or those who may be traveling to your area. Be active and respond to each member who you are interested in working with.

Retrieve/Compose your personal Email

Gold level and higher members can set up OMP email as a POP3 email to download to an email client i.e. Outlook, Outlook Express, Eudora, etc.

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Other

Basic System Requirement

Windows based PC running Windows XP thru Windows 7
    Internet explorer 8 or better or the most current version of Firefox or Google Chrome Browsers
    Some Windows OS may require you to run IE 8 or the New IE 9 in compatibility view

Mac OS (Leopard or better)
    Safari, Firefox or Google Chrome Browsers

Note: We do not support the Opera, Netscape, AOL browsers or any Mobile OS devices at this time

Plug-ins required:
- The latest version of java is required http://www.java.com/en/download/index.jsp
- The latest version of Adobe Flash is required http://get.adobe.com/flashplayer/

To maintain good browser software performance or if you are experiencing site issues, we recommend to clear your browsers cache Temporary Internet Files) and cookies

To delete cookies and temporary files, follow these steps:
- IE 8-9 Users: http://windows.microsoft.com/en-US/windows-vista/Delete-your-Internet-cookies
- Firefox users: http://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache
- Google Chrome users http://support.google.com/chrome/bin/answer.py?hl=en&answer=95582

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Why does my Main Images does not show as a thumbnail on the homepage?

If your main image is rated R, a banner, a collage, etc. it will not appear as a thumbnail on the homepage. You may replace the image with another (non R rated) image for more exposure.

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I recently joined OneModelPlace.com, and my name is not listed on search results.

Allow a minimum of five days for our administrators to review and approve your portfolio. Portfolios cannot be approved if they don't contain the minimum required images, or if any of the information is innacurate or missing. Make sure to follow the rules in our User Agreement to avoid any delays on the approval process. If you believe you have entered the correct information and uploaded at least the minimum number images required, please click here to contact us.

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Why is my portfolio blocked?

Members who do not follow the terms in our User Agreement will have their portfolio blocked, either temporarily or permanently. In most cases, portfolios that were blocked may be reinstated once the member follows the instructions provided by the administration. These instructions are provided in the form of an email, and are sent on a case-by-case basis.

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Can members link to OMP from their personal websites? If so, where can banners be found?

Yes, members may link to OMP from their websites using the following banners: http://www.onemodelplace.com/publicity.cfm

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How To

 

How do I list a Travel Notice?

This feature allows you to post your upcoming travel dates and details when you are traveling out-of-state. All members will be notified of your trip and will be able to contact you to set up shoots. Follow these steps to list your Travel Notice:
  • Login to OMP
  • Click on Self Promotion Tools
  • Select My Travel
  • Enter all the required information
  • Click Add this Tour Promotion

If you want to be alerted whenever someone is traveling to your state, follow these steps:
  • Login to OMP
  • Click on My Portfolio
  • Drop down to Edit/Update Portfolio
  • Scroll down and turn on Travel Notifications

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How to Chat with Other Members?

Chat is only available to members of the site. Simply login and click Forums & Chat on the menu. Proper "Netiquette" should be observed at all times while using chat. Those abusing chat will lose access to it.

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How to get the most from your profile on the site?

Tip 1 - This may seem obvious, but a portfolio with images in general attracts more attention than those not having images. If you have a profile on the site that does not have images chances are that will be more difficult for either the model looking for a photographer, or the photographer or agent looking for a model, to actually make any kind of qualitative judgment to contact you and in the vast majority of cases they won't. In almost every case the profiles with images are viewed 5 to 10 times more often than profiles without images. In short images sell your ability and your art to members who may want to work with you. Additionally, remember to display your versatility in your profile, a good idea is to add images that reflect the kind of work you have done and the kind of work you are looking for.

Tip 2 - Actively Market yourself to other members on the site. While it is true that with the right images often work will find you, however Modeling and Photography is all about selling and marketing your abilities and skills. Actively use the site to seek out other members you might like to work with.

Tip 3 - Remember to keep your profile and especially your email address up-to date. If inquiries are sent and the email address is no longer working the profile will likely be deleted (we make every attempt to contact the member via other web sites etc. before doing this). It is very important that the information is up-to date, since that again is one of your best marketing tools on the site.

Tip 4 - Promote travel. When you are traveling to different locations and wish to work with other members on your travels, publish the schedule and then follow-up with members who look like potential fits for your work style. Depending upon your membership level you can place the following number of concurrent notices: Bronze - 0, Silver - 2, Gold - 5, Platinum & Platinum+ - 10

Tip 5 - Try to reply to every professional work inquiry. If you are not interested in the work offered, at the very least reply with a decline and thank you. It is easy to get a bad reputation by ignoring emails.

For more tips CLICK HERE.

How does one get an image into the Showcase Galleries?

Images of exceptional quality, great composition, subject matter, and/or lighting, etc. may be chosen as Showcase images. Currently, there is no way to nominate or submit an image for consideration. Uploading images often will increase your changes or being awarded a Showcase image.

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How to Disable/Delete my Profile?


OPTION 1: Click HERE to submit request via email.

OPTION 2: If you wish to expedite your request OR if your account involves a PAID subscription, please contact OMP Member Services office at 1-877-667-6700 Ext 3 - Monday through Friday - 10AM until 5PM EST.

NOTE TO MODELS:
If you request to have your portfolio deleted, it will disable your account and you will not be able to login again. Any/all content is subject to be permanently removed.

If you wish to cancel your paid subscription and downgrade to the FREE Bronze basic level:

    Email: kevyn@onemodelplace.com - Please include your name, Model OMP ID#, and phone number.
    Phone: 1-877-667-6700 Ext 3 - Monday through Friday - 10AM until 5PM EDT/EST.

NOTE TO ALL OTHER MEMBERS:
If you cancel your subscription or request to have your portfolio deleted, your portfolio will NOT be displayed on the site and you will not be able to login again. Any/all content is subject to be permanently removed.

PLEASE NOTE: Your portfolio deletion request once received will be processed within the next 3-5 business days. If cancelling a subscription, please notify us at least 5 business days prior to your next renewal date.

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As a model, how to Link/Unlink my profile to a manager?


  • Login to OMP
  • Rollover My Portfolio
  • Select Update My Portfolio
  • Scroll down to the bottom of the form, and enter/remove the OMP ID# of your manager in the blue box

WARNING: By using this feature you will allow your manager COMPLETE CONTROL OF YOUR PROFILE. If you are not sure you have the correct OMP ID, or you are unsure about the purpose of this field LEAVE IT BLANK. DO NOT ENTER A RANDOM NUMBER.

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How to link to my Personal Home Page?

  • Login to OMP
  • Rollover My Portfolio
  • Select Update My Portfolio
  • Scroll down to the bottom of the form, and enter you link in the Web Address/URL field

NOTE: You may link to an authorized Personal Website. Links to other portfolio websites are subject to being blocked. Mature content or pay sites are not allowed and will be blocked.

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What is a participating and what is a non-participating agency?

Participating agency must have listed a minimum of 20 active OMP models on the portfolio. Otherwise, the portfolio will be indicated as a non-participating agency and will not be listed on the Talent Search directory.

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How do I link my profile to another member (photographer, manager, agent, etc)?

On Manage My Profile page, click Update Profile and at the very bottom of your profile page, enter an ID number of the chosen member onto the field name where it asks. If you want your profile linked to another member, then update your profile. Once your profile has been attached to another member's profile, he or she will be able to manage your profile with your permission. This number MUST be the Photographer ID and Only that ID on this site (this is NOT a URL link - it is a Number Only) other wise your submission will fail. At this time you can not link to more than one photographer (generally an agent or manager).

NOTE: Since this is an Optional Link - if you are unsure about its purpose or wish to manage your own profile, leave it blank.

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How to add HTML to my Profile?

Based on your subscription level you may be able to add basic HTML styles to your profile. However, we don't actively support this feature.

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How to manage my model(s)?

Photographers and other managers who have models linked to their profiles, are able to manage these models from within their own profiles.
  • Login to OMP
  • Click My Portfolio and Images
  • Select Manage My Models

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What is a Tag and how to activate it?

Use the TagMe! feature on the a member’s Profile Community Bar to praise their work or let them know you wish to work with them. This will let you develop a list of members you want to collaborate with and build your networking community on OMP. You can also go back and change the Tags at any time. These are the steps to leave a Tag:
  • Log in
  • Go to the member's portfolio
  • Choose Set to Public or Set to Private
  • A little box will open confirming the addition - Close that box
  • Choose Your Settings
  • Click Update This Tag

You can also manage, respond to or remove a TAG that has been left on your profile or that you have left on a member's page. To find these functions:
  • Log in
  • Click on My Portfolio
  • Click on Tags (Favorites, Acknowledgements)
  • Drop down to Manage Members I Tagged or Manage Members Who Tagged Me

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How do I cancel my subscription? (PHOTOGRAPHER)

Completing the following steps will stop further scheduled payments and your account will be downgraded to non-subscriber status. Several things will occur due to non-subscriber status.

NOTE: Changes include but are not limited to the following:
  • Access to your profile will longer be available as well as any/all features related to your profile.
  • Removal of your profile from being publicly displayed in any area of OMP, including site searches.
  • Access of your OMP email account (username@onemodelplace.com) will no longer be available.
  • After a brief period of time, removal of any/all images, acknowledgements, saved searches and posted forum messages associated with your profile.

A link to re-activate your profile is available on the OMP log-in page. You will need to provide your profile/portfolio number and the username associated with that profile.

REMINDER: There are no FREE non-model memberships on OMP nor have there been for quite some time. Amongst numerous reasons, this process permits OMP to confirm members on the site in order to prevent misuse. Please be aware that non-model memberships require a minimum of a $15 yearly processing fee or one of the several subscription levels in order to be an active member on OMP.

Cancel Paypal Subscription:
You can cancel a subscription up until the day of the next scheduled payment. Remember, this cancels all future scheduled payments for that subscription.
  • Log in to your PayPal account.
  • Click the My Account tab.
  • Click the History subtab.
  • Click More filters, select Subscriptions and agreements, and then click Subscriptions.
  • Change the date back to the year the subscription was created, and then click Show.
  • Click Details next to the subscription.
  • Click Cancel Subscription.

Cancel Credit Card Subscription:
For security purposes, please call us or email to cancel your membership at the OMP Office
Phone Number: 1-877-667-6700

Email: cancel@onemodelplace.com
If you email please include the following:
  • Full Name:
  • Phone Number (daytime):
  • Your OMP ID Number:

NOTE: The scheduled payment MUST be canceled at least three (3) days prior to the scheduled date of the next payment. Canceling a Subscription on the day of a scheduled payment will not guarantee that the payment will not be sent.

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How do I cancel my subscription? (MODEL)

Completing the following steps will stop further scheduled payments (either Paypal or Credit Card) and your account will be downgraded to non-subscriber status. However, several things will occur due to non-subscriber status.

NOTE: Changes include but are not limited to the following:
  • The number of images displayed on your profile will revert to a maximum of 21 (twenty-one).
  • After a brief period of time, all images over the FREE profile limit of 21 (twenty-one) , will be permanently removed.
  • If previously activated, access to your OMP email account (username@onemodelplace.com) will no longer be available.
  • Access to send out Travel Notifications will no longer be available.
  • All images will be subject to automatic or manual resizing to conform to the limits (currently 50K/600 pixels) of a FREE profile.
  • Number of referrals that may be sent out will be reduced to 21 (twenty-one) per day.
  • If downgrading from Platinum or Platinum Plus accounts, Banner Ads will now appear on your profile.
  • Linkage to any personal websites outside of OMP, will no longer be available
  • Casting Calls section or CastBlasters will no longer be accessible.
REMINDER: Currently, there are FREE model memberships on OMP. However, this is subject to change without notice.

Cancel Paypal Subscription:
You can cancel a subscription up until the day of the next scheduled payment. Remember, this cancels all future scheduled payments for that subscription.
  • Log in to your PayPal account.
  • Click the My Account tab.
  • Click the History subtab.
  • Click More filters, select Subscriptions and agreements, and then click Subscriptions.
  • Change the date back to the year the subscription was created, and then click Show.
  • Click Details next to the subscription.
  • Click Cancel Subscription.

Cancel Credit Card Subscription:
For security purposes, please call us or email to cancel your membership at the OMP Office
Phone Number: 1-877-667-6700

Email: cancel@onemodelplace.com
If you email please include the following:
  • Full Name:
  • Phone Number (daytime):
  • Your OMP ID Number:

NOTE: The scheduled payment MUST be canceled at least three (3) days prior to the scheduled date of the next payment. Canceling a Subscription on the day of a scheduled payment will not guarantee that the payment will not be sent.

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What is the CastBlasterSM and how do I use it?


CastBlaster allows you to be automatically alerted when a new casting notice is posted for assignments in your area.
  • Login to OMP
  • Click on My Portfolio
  • Drop down to Manage
  • Find Preferences on Right-Hand Side
  • Click on Email and Casting Preferences
  • Choose Your Settings
  • Click on CastBlast Me

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OMP & iStudio Integration

1. Why did OneModelPlace.com set up a second account for me at iStudio.com?
Since OneModelPlace.com recently acquired iStudio.com, both websites have been working hard to integrate their members in order to strengthen their online presence. To make it easier for you, we took care of the transition between sites. Simplifying matters even more is the fact that your login details are the same for both sites, so you can use your username and password from OMP on iStudio as well.

2. What are the advantages of having a second account on iStudio.com?
The main advantage to having a second portfolio on iStudio is it doubles your exposure on the Internet. Everyone also receives 100 free images on iStudio, so it allows you to expand your portfolio online no matter what membership level you are at on OMP. And while both sites offer you a professional presence online, iStudio also has social networking tools that allow you to promote yourself to your fellow models and members.

3. Will there be other changes to iStudio.com and OneModelPlace.com in the future?
Yes, we are constantly striving to update and improve both websites so that you have the most efficient self-promoting tools at your disposal. Upcoming changes include importing of photographer accounts to iStudio, full synchronization of profiles, more casting calls, improved interface, and a new section of Community Forums on iStudio.

4. What if I don't want to be in iStudio.com?
If you do not want to continue your portfolio on iStudio, please email us at newseditor@onemodelplace.com and we will be happy to take down your iStudio account.

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Search Galleries Casting Calls Forums & Blog Community About

OneModelPlace.com™ Ltd. (OMP) is a Portfolio Hosting Site. The images and materials, claims and statements, expressed, implied or guaranteed by members and non-members on this site, are the sole responsibility of those individuals. All information accuracy, copyright credits, image copyrights and usage, and other forms of information are the sole responsibility of each member or poster. OneModelPlace.com™ Ltd. (OMP) does not guarantee, warrant, or confirm information posted to profile display pages or to the messages boards. - OneModelPlace.com™ Ltd. (OMP) User Agreement

© 1996-2012 - OneModelPlace.com™ Ltd. (OMP) - All Rights Reserved - Reproduction in part or whole without written permission is prohibited.
OneModelPlace.com™ Ltd. (OMP) - Model Directory - Photographer Directory